Christian Brothers Automotive Southwest Ft. Worth

Kaitlyn a month ago

I got my A/C fixed here early Aug and a few weeks later it stopped working again. So I brought the vehicle back and initially they quoted me over one thousand to get it fixed. I felt this was an unfair quote and it felt as though I was being taken advantage of. As someone who does not know the intricacies of vehicle parts, I trust when my vehicle goes in they are giving it what it NEEDS, fixing it properly and not selling me things I do not. I went in and talked it over with the team and they were very professional and reasonable so we came to an agreement that worked for both of us financially and professionally. To me, that’s what sets a business apart- is when a mistake happens, they work WITH a client to make it right. I have made multiple personal and professional mistakes myself, who hasn’t? We are human. But, the fact that they were willing to listen to me, come to a mutual agreement, and work it out so it benefited both of us tells me they are a quality company. I will be coming back for future services and I thank them for the way they treated me when things were difficult. They reassured me, they preformed the services, and, they made it right.

Bruce Wayne 3 months ago

(((WARNING)))) DO NOT WORK WITH THIS TEAM. i went here based on their reputation. they happen to be close to my home, so it was a shoe in..... boy was i wrong. i paid for their deep diagnostic to find out what the problem was. Mechanics came back with an $8500 estimate, which i approved. after about two weeks, i finally got my truck back, drove ten minutes, and the exact everything was still happening. as if they did nothing. $8500........ turns out, they misdiagnosed the truck all together. there was no oil pump problem or timing chain, or fuel rails. a valve had collapsed and couldn't be repaired. $8,500 experiment i guess. eighty five hundred dollars, and two weeks down. --- after having to go back and forth with them about my $8500, they elected they would make good and kept working on it. they swapped out the engine, with a bad engine. which caused them to also change out my cat system. this cost me another 5 weeks. after it was all said and done, they put two engines in, cat system, and sent me on my way with a coolant smell coming off engine, starting issues, chirps, and nobody knows what else. I took it to them on June 8th, assuming they would figure

Nicolai Hiraoka 5 months ago

Best auto shop I have been to! Our battery basically exploded and they helped us to not only diagnose the issue but get a new one installed in a little over an hour. They treated us like family and were incredibly compassionate with our dog. Any repair you need go to Christian brothers they are amazing and will treat you right!

Jennifer Campbell 6 months ago

Having a relationship with Christian Brothers is an absolute must (IMO) if you want to be able to make financially sound decisions about car maintenance and repairs. They are not the cheapest place, but you get what you pay for. The service is unmatched. You can trust their work, and they will tell you EVERYTHING you need to know about the health of your car. I’m specifically appreciative today for Michelle and the Shuttle Driver (I didn’t catch his name). They made a potentially stressful situation manageable, and I didn’t have to take PTO, call out from work, or pay for an uber.

Kayla Mueller 6 months ago

Will definitely be coming back!!! Called CBA-Granbury about getting my brakes done and they were able to get me in same day. Very clean and calming waiting area, respectful and professional employees at the front desk. They had a complimentary shuttle; drove me home while I waited for the free inspection. Turns out I didn't need brakes. They sent me pictures/video of the inspection and recommended a front sway bar in the future, but didn't pressure me or try to upsell me on any service. Ended up getting the sway bar done anyways and was picked up the following afternoon. They had my car waiting by the door with an ice cold water bottle waiting for me in the cupholder!!! Very fairly priced, great service, will definitely be coming back and recommending CBA-Granbury to anyone who needs work!! Thank y'all again and God Bless!!